- Products are dispatched from Sydney, Australia
- All of our jewellery made by hand with the utmost care and love. Please allow 3~ 5days to make
- All shipping times are estimates and start from the date of dispatch
- Once your order is shipped, you will receive a shipping confirmation email with your tracking number
SHIPPING
AUSTRALIA
- Free Standard shipping with tracking on all orders $99 AUD and over
- Standard Post with tracking : $5 AUD Flat Rate / 2-6 business days
- Express Post with tracking : $10 AUD Flat Rate / 1-3 business days
*Customers should allow an additional two days for delivery to Western Australia and locations outside of metropolitan areas
REST OF WORLD
- $19 AUD Flat Rate Shipping : 12-18 days
*Please note that international shipping times are subject to change due to COVID-19 restrictions
- If you have any further questions, Please email us at: hello@studioevo.com.au
WARRANTY
Studio Evo offers FREE REPAIR SERVICES for 12 months from the date of purchase.
- Contact us via hello@studioevo.com.au
- Shipping is the responsibility of the buyer
- Additional fees may apply to replacing gemstones and pearls
CARING FOR YOUR JEWELLERY
Sterling silver will oxidise, tarnish, blacken or discolour over time
To avoid this tarnishing, try to the following
- Store your jewellery in airtight plastic bags and the Evo pouches provided when you bought the jewellery
- Store pieces individually so that they don’t knock together and scratch
- avoid swimming, showering or undertaking vigorous exercise while wearing jewellery
- avoid contact with all liquids and chemicals such as perfume, sea water,chlorinated pool water, mayonnaise, hairsprays and sweat
With the right care, it’s possible to maintain a beautiful finish on your jewellery
RETURNS & EXCHANGES
We are happy to accept returns, exchanges and cancellations within 14 days
- Contact us via hello@studioevo.com.au
- Returns or exchanges must be safely repackaged and posted back to us, unused and in their original condition
We’re unable to organise returns or exchanges for items that we don’t receive
- Unfortunately we can’t provide free returns yet so buyers are responsible for return shipping costs
- We sincerely apologise if you have experienced any fault with your Evo jewellery. Please email us at: hello@studioevo.com.au
- We DO NOT ACCEPT returns on Custom jewellery, engraved items,sale products and pierced earring styles for hygiene reasons.
*Refunds and exchanges are usually processed within 10-14 working days
- All of our jewellery made by hand with the utmost care and love. Please allow 3~ 5days to make
- All shipping times are estimates and start from the date of dispatch
- Once your order is shipped, you will receive a shipping confirmation email with your tracking number
SHIPPING
AUSTRALIA
- Free Standard shipping with tracking on all orders $99 AUD and over
- Standard Post with tracking : $5 AUD Flat Rate / 2-6 business days
- Express Post with tracking : $10 AUD Flat Rate / 1-3 business days
*Customers should allow an additional two days for delivery to Western Australia and locations outside of metropolitan areas
REST OF WORLD
- $19 AUD Flat Rate Shipping : 12-18 days
*Please note that international shipping times are subject to change due to COVID-19 restrictions
- If you have any further questions, Please email us at: hello@studioevo.com.au
WARRANTY
Studio Evo offers FREE REPAIR SERVICES for 12 months from the date of purchase.
- Contact us via hello@studioevo.com.au
- Shipping is the responsibility of the buyer
- Additional fees may apply to replacing gemstones and pearls
CARING FOR YOUR JEWELLERY
Sterling silver will oxidise, tarnish, blacken or discolour over time
To avoid this tarnishing, try to the following
- Store your jewellery in airtight plastic bags and the Evo pouches provided when you bought the jewellery
- Store pieces individually so that they don’t knock together and scratch
- avoid swimming, showering or undertaking vigorous exercise while wearing jewellery
- avoid contact with all liquids and chemicals such as perfume, sea water,chlorinated pool water, mayonnaise, hairsprays and sweat
With the right care, it’s possible to maintain a beautiful finish on your jewellery
RETURNS & EXCHANGES
We are happy to accept returns, exchanges and cancellations within 14 days
- Contact us via hello@studioevo.com.au
- Returns or exchanges must be safely repackaged and posted back to us, unused and in their original condition
We’re unable to organise returns or exchanges for items that we don’t receive
- Unfortunately we can’t provide free returns yet so buyers are responsible for return shipping costs
- We sincerely apologise if you have experienced any fault with your Evo jewellery. Please email us at: hello@studioevo.com.au
- We DO NOT ACCEPT returns on Custom jewellery, engraved items,sale products and pierced earring styles for hygiene reasons.
*Refunds and exchanges are usually processed within 10-14 working days